Director Center for Community Health and Evaluation, Kaiser Permanente Washington Health Research Institute, United States
A national health care system implemented a comprehensive social health network, including establishing a community referral network and a closed-loop referral platform. This presentation will share lessons learned from evaluating this program, including lessons about working with a new start-up, managing system improvements and regional variation, partnering with community-based organizations, sharing data between partners, and engaging stakeholders in effective feedback loops.
